A frequent mistake that businesses make is hiring an internet marketing company too quickly — primarily based on price. Your website is a visual representation of your business and a poorly designed site can frustrate visitors, misrepresent your products and even lose sales. Before you hire a internet marketing firm, research the answers to these questions:
1. How Much Experience Does The Internet Marketing Company Have? Do They Have Any Special Qualifications Or Designations?
Longevity in the industry is a good indicator of stability and skill. Online marketing firms that have been in the business for a while and built admirable reputations are usually known for sound design work and customer service. Choosing an internet marketing company that has been around longer means they will be more likely to be around in the future for ongoing maintenance and updates to your website.
The answer to this question will give you a general idea about the skill set at the web company. Having a tertiary qualification is good. Having a lot of experience is better, and combining experience with a tertiary education is best.
2. How Many Staff Members Do They Have And What Are Their Roles?
Bigger is not necessarily better when it comes to effective web emarketing companies. Companies on average have one designer, a couple of web developers, analysts, and a few sales and support people. Some companies use Just-in-Time staffing, adding or removing staff as needed. This helps keep overhead low.
3. In Addition To Internet Marketing, What Other Services Does The Agency Offer?
Many prominent internet marketing firms are branching out and offering other services, including web development and design. SEO, Search Engine Marketing, Web Content Writing, Social Media Marketing, Blog promotion, and Google AdWords Management are services offered by many experienced online marketing companies. The key is finding a company that offers the services that you are looking for.
4. Does The Internet Marketing Firm Spend Time With You To Gather Business Knowledge And Give You A Formal Proposal?
It is good to select an web marketing company that will take the time to offer a custom solution for your website. Oftentimes, the online marketing firm will provide you with a questionnaire to fill out so that they can get a better feel for your goals, competition and overall website needs. Your website will play a large part in your overall brand marketing. Therefore, it is important that your internet marketing firm have a clear picture of your overall internet marketing goals.
5. What Are the Internet Marketing Company’s Payment Terms?
For anything from a small non-profit site to full corporate branding, most internet marketing companies will charge an upfront deposit and stage payments based on agreed milestones and deliverables. Be wary of any internet marketing firm that asks for payment in full before starting the project.
6. What Is The Internet Marketing Company’s Policy On Non-Disclosure And Privacy Of Information?
In order to create the perfect marketing plan for you, your internet marketing firm needs access to important information about your company — information you wouldn’t want your competition, or anyone else, to know.
7. What Are The Average Timelines For Completing Your Web Design Project Including Ecommerce, Logo Design, And Corporate Branding?
If the company does both web development and internet marketing, ask what the firm considers a typical turn-around time for projects similar in size to your own. This should give you a fairly clear idea if the website designer/developer has time tracking and project management systems in place. If you have a hard deadline that you need to meet, be sure you tell the design company up front so that they can plan accordingly.
8. Who Will Be Your Central Point Of Contact For Your Internet Marketing Project?
It is important to have a single point of contact for your project to ensure nothing gets lost in translation. A Project Manager should be assigned to all web projects. If you are working with a small web company, however, the Project Manager may also be the web designer and/or web developer himself.
9. Does The Company Outsource Any Project Components To Third Parties Or To Countries Like India? If So, Which Components?
While outsourcing may be a valid business decision to save costs and keep overheads lower, you’ll want to be cautious with any internet marketing company who takes your project and out-sources large components to another country. If you have concerns about low quality, cheap labour, and remote project management issues when jobs are outsourced to India, be sure to bring them up before your project begins.
10. Can The Internet Marketing Company Help With Website Content Copy Writing?
SEO copywriting can make or break your website. Your website design may draw the reader in and focus their attention where it needs to be – but the words themselves do the selling. And if the content is optimized correctly, your website can be showing up on the front pages of the search engines for your chosen search terms.
Be sure the internet marketing firm you choose offers copywriting and ask to see samples — particularly samples of sites within your same industry. This will give you a good foundation on which to base your decision.
11. What Programming Languages And Operating Systems Does The Internet Marketing and/or Web Development Company Work With?
Ideally, your web development company should offer both the open source PHP/MySQL and ASP.NET programming languages. They should make a technical recommendation on which
Platform would best meet your needs and budget.